Frequently Asked Questions (FAQ)

1

Where are you located?

We are located in Dresden, ON, at 160 Main Street. We're beside the Dresden Post Office. Please do not show up unless you have an order to pick up. All orders are for pickup curbside.

We are not a storefront. We do not take orders or payment at the door. 

2

What are your hours of operation?

We operate Tuesday through Saturday, 11am-5pm. These are not storefront hours. These are hours usually available for order pickup.

3

How far in advance should I place an order?

*We are no longer accepting custom orders.

All orders needs at least 72hrs notice. We recommend placing your orders early & immediately to avoid disappointment. We are currently booked at least 2 weeks out

 

Looking to place an order last minute? Reach out to our social media or hit the 'Let's Chat' button and we'll see what we can do! Less than 72hrs notice, rush fees will apply.

4

Do you offer delivery?

Yes, we offer delivery within Chatham-Kent, Essex, Lambton, and Middlesex County. Delivery can be added to any order. All delivery prices are given at the time of checkout.

5

Do you have a storefront?

We currently do not have a storefront. We only offer curbside pickup & delivery.

6

What methods of payment do you accept?

We accept cash, Etransfer (EMT), as well as credit/debit through invoice or online ordering. All orders must be paid at the time of ordering to secure your spot in our calendar. We do not accept payment upon pickup.

7

Can I get a cake made for today?

Unfortunately, we do not offer a regular selection of cakes for short-notice pickup. All orders must have at least 72hrs notice. If you are looking to place a last minute order, reach out to our social media or hit the 'Let's Chat' button and we'll see what we can do! Less than 72hrs notice, rush fees will apply.

8

The date I'm looking to place an order for won't show up, why is this?

This means our production schedule for that day is full and finalized. If your order is more than 2 days away, feel free to message us on our social medias or hit the 'Let's Chat' button and we'll see what we can do!

9

Do you offer gluten free products?

We do not offer gluten free products, but we do offer gluten friendly products. We are not a gluten free shop and cannot ensure cross contamination will never occur. These products are not recommended for those who are Celiac and/or highly sensitive to gluten.

 

Available items include but are not limited to; brownies, cinnamon bun, pecan sticky buns, chocolate cake & vanilla cake. Please reach out to us on social media or hit the 'Let's Chat' button if you have any questions.

10

Do you offer fondant cakes?

We do not offer fondant covered cakes, unfortunately. All cakes are done with American buttercream. However, we do offer fondant details & decorations for cakes and cupcakes. Message us for more info if you're looking to place a custom order using fondant!

11

Do you cater to weddings?

We are no longer catering to weddings.

12

How many people do your cakes serve?

Our cakes go from 4inch to 10inch. Number of servings is based on average serving size.

4inch - 8 servings

6inch - 12 servings

8inch - 20 servings

10inch - 28 servings

Marble Surface

Have a question you don't see here?

Direct message us on our Facebook or Instagram page, click the 'Let's Chat' button, or reach us through the 'Contact' page at the top of our website. We can't wait to hear from you and will answer as soon as possible!